If you're an Incolink member, lodging an Accident or Illness claim is easy. Scroll down to download your relevant form.
Read MoreIf you have experienced an injury or illness and would like to make an insurance claim, the first step is to contact the right provider.
Your claim will then be assigned to a dedicated case manager who will support you through the entire claims process. Expect a call shortly after you lodge your claim.
If you have any enquiries or need help lodging a claim, please contact us.
Download the relevant claim form and Tax File Declaration (if applicable)
Emergency Transport Claim Form
TFN Declaration Form not required
Dental Claim Form (accidental only)
TFN Declaration Form not required
Deceased Estate Claim Form – with Probate
Deceased Estate Claim Form – without Probate
Deceased Claim Form– Spouse or Dependant
From Monday, 18 August 2025, Total Claims Solutions will manage all new Discretionary Funeral Cover claims for Incolink members.
For full details of the Incolink Accident & Illness Benefits Program, download the brochure from Incolink’s website.